Your JV Journey

Thank you for considering the Synergy Dental Group to help you to achieve your business and personal growth plans. With many years of experience in developing and growing dental practices, we are confident that we should be able to support you to achieve your expectations. To start your journey, we have a simple 5-step JV process allowing our team to understand your requirements, recommend proposals in how we can achieve your practice growth and finally to mobilise the onboarding. Please find below a summary of our 5-step JV process.

Step 1 – Practice Owner Questionnaire

The first step in your journey to join the Synergy Dental Group is to complete a simple questionnaire. The aim of this Questionnaire is to establish:

• your past and current practice performance
• The Services you would like the Synergy Dental Group to manage for you
• To establish your Practice and Personal Growth Plans

This information allows our team to tailor your requirements and coordinate the successful mobilisation of the JV. The questionnaire allows our team to evaluate whether we can support you in reducing the nuances of practice management, meet your expectations and to achieve a sustainable growth plan for your practice. If we can, we will arrange the practice audit detailed in Step 2.

Step 2 – JV Practice Audit

The purpose of the practice audit is to evaluate your current systems, processes, staffing and practice environment in a bit more detail. The audit normally takes 3 hours to complete and can be arranged at a time that suits you – weekdays, evenings, or weekends – your call. It would be useful to have either yourself or a practice manager present during the audits. As the audits are not a sale process, staff members may be informed by yourself. Or we can keep matters confidential – again, your call.

The audit allow our team to understand the current infrastructure and mechanics of the practice and to review how we can work with or upgrade systems and processes to allow your practice to thrive. We will detail our findings in a custom report for you to consider – giving you as long as you need to consider our proposals.

Step 3 – Review Practice Report

A Report will be created to summarise how we can help manage and grow your practice including financial projections. The report will include the findings of our Practice Audits and make recommendations on how we can help you achieve your practice and personal growth plans. We will arrange a review meeting to run through the report and help answer any questions you have.

Sometimes, practices may already be well managed and highly profitable, with the practice owner having little management responsibility. In these scenarios, we may feel that the JV Structure may not be best suited for you as we may not be able to add extra benefits to your already successful practice. Our report will detail this for you too.

Step 4 – Mobilisation

Once you have had time to consider the JV proposal, we create a mobilisation plan to start your journey. This will include a Service Level Agreement, any implementations, staff training, developing marketing strategies and a handover to our Central Management Team. We will work closely with you during this stage to help work with the current staff, suppliers and service providers. The mobilisation stage should take 3 months from start to finish and will keep you informed throughout the whole process.

Step 5 – Welcome on board

Once we have completed the onboarding, you can relax and trust our team to manage your practice. Monthly reports on the practice performance will be made available to you via our secure online portal. You will continue to have full autonomy to add or change any systems and processes. You are still your own boss and continue to be in control of your own practice.